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Renter Information

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To Pay Your Rent or Deposit Online, Go To:
Pay Lease


General Application Information


Please send an email to myinfo@rentkcnow.com with a list of all adult occupants and their email addresses.  Please send your lease terms; move in date, length of lease, pet info and anything you want done prior to move in-other than standard home and carpet cleaning.  You'll receive an email request from us with a link to MySmartMove.com.  

  Once you have submitted your request you will receive a lease by email. Once it is signed by all parties, you will go to paylease.com to pay your deposit and/or rent.  (see link at the top of the page).

How SmartMove works
 
Unlike traditional screening methods, SmartMove is all online. You'll receive an email request from the landlord with a link to MySmartMove.com. Simply create a secure account in seconds, review the landlord's request and choose whether or not to grant consent. The landlord receives notification instantly, helping to speed up the rental application process and keep your personal identifying information more secure. TransUnion SmartMove gives you the ability to apply for a lease while protecting your personal identifying information.
When you use SmartMove, you provide your Social Security number directly to TransUnion—not an unknown landlord. We verify your identity and provide the landlord with a leasing recommendation, credit report and criminal history. They don't see personal identifying information such as Social Security number or bank account numbers. This way, your sensitive information remains safe with TransUnion, a secure, trusted credit reporting company that safely houses credit data for approximately 500 million people worldwide. Plus, your credit score is not impacted when you use SmartMove. Unlike when a landlord or lender retrieves your credit report, SmartMove lets you be the one to initiate the request for your own file to be sent so it's a 'soft hit' on your history, which doesn't impact your credit.


Fees, Deposits, and Rent:
  • Each person 18 years or older living in the home must submit an application and be a party to the lease.
  • The security deposit ( equal to one month’s rent) is due at lease signing and cannot be used as your last month’s rent. (per State law)
  • The entire first full month’s rent is due in full 3 days before your move in date.  Your second month’s rent will be pro-rated if you move in after the 1st of the month.
  • Any leases less than 12 months will be subject to a $100 short term fee.  
  • Rent can be paid through www.paylease.com.    

Inspections:
Move-in Inspections are done at move in to verify the condition of the property and a move out inspection will be conducted after you have vacated the property.  We do our very best to make sure you get your full deposit refunded to you. 

Responsibilities:
The renter is to notify all utilities at move in and move out.  The utilities are the responsibility of the renter and are to be transferred by the renter into their name as of the first day of the lease.  Utilities are not to be disconnected at move out, simply transferred back to the owner’s name on the move out date. It is the renter’s responsibility to mow and maintain the lawn unless otherwise stated in your lease agreement. 

Insurance:
The renter is responsible for 
insurance to cover the contents of the home.  Some owners require "pet insurance" also.  


Frequently Asked Questions:

  • What is the pet policy? Most of our owners accept pets with an additional refundable deposit (on average they are $300). Please check with the city to see if your breed is accepted. 
  • How long will it take to process my application? It can take as little as 2 days to several more. We verify employment, rental history, and credit. If you are starting a new position it will help speed your application along if you furnish us a copy of your employment offer letter.  PLEASE make sure the application is complete. (include the following: your COMPLETE address with city, state and zip code, daytime telephone number for your landlord, copies of payroll check stubs or letter of commitment for a new job.) Whether the app is approved or not, the app fees are non-refundable.  We do not approve applications on a first come, first serve basis.  Approved applications are valid for 30 days.  The entire first months rent is due in certified funds on your move in date.
  • Do you paint walls and clean carpet in every property? We want our houses to be clean and to generally look freshly painted. However, our properties are not painted between every renter. If you view a property where you would like to have specific things done please be sure to include those in your lease offer.  We do require the owner to have the home and carpets professionally cleaned prior to move in.
  • Who  pays the utilities?  In most properties the renter pays the utilities. About 30% of the time the trash pickup is included in the rent.
  • How much is the security deposit? The minimum security deposit is the equivalent of one month's rent. Deposits for pets can be up to one half of one month's rent.  All are refundable. 
  • What will need to be paid prior to move in? One month of rent, the security deposit, deposit for pet and any short term lease fees will all have to be paid in full prior to you receiving keys for the property.
  • Is rent negotiable?  If you have good rental history and good credit, a lot of owners will be flexible, depending on lease terms. We will work with you to obtain the best possible rental price for you. 
  • What happens if I want to break my lease?  Once the lease is signed by all parties you are legally bound to the terms.  If you want to leave the lease early, most owners will allow us and/or you to re-market the home.  Once another qualified renter is approved by the owner, you will be released from the rental payments. You will be responsible for any marketing charges the owner has incurred.  
  • Why have rental insurance?    Rental Insurance is one of the last things most renters think about when moving. However, it is very important. Most renters do not realize if there is a problem in their home, they are not covered by the landlord’s insurance. Fire, theft, roof and plumbing leaks and many other occurrences can damage your personal property. To protect yourself and your valuables, renters are encouraged to obtain renters insurance. Most policies cover the following losses:
    • Windstorm or hail 
    • Fire or lightening 
    • Explosion  
    • Vehicles 
    • Smoke 
    • Vandalism or malicious mischief 
    • Theft 
    • Falling objects 
    • Weight of ice, snow, or sleet 
    • Water-related damage from home utilities 
    • Electrical surge damage 
    What do I get for my money?
    To begin, you need to decide how much coverage you need. This varies and will depend on your location. Typically, you can purchase a policy that covers at least $15,000 in personal belongings and several hundred thousand in liability for a couple hundred dollars a year.
    The next major consideration is the type of policy you are being offered: ACV (actual cash value) or replacement cost. ACV coverage will only pay you for what your belongings were worth at the time they were stolen or damaged. If you purchased a new television when you moved in for $1500 and it was stolen a year later, you would only receive what the television was worth when it was stolen, not the price you purchased it for. You will pay higher premiums with replacement cost coverage,
    however, if something happens, you will be paid the amount that it will actually cost to replace your items. 
    You’ll also need to let your insurer know of any particularly valuable items you own, like a piece of jewelry or expensive electronic equipment. If you purchase a separate rider for these items, they will be covered individually. Most policies do include liability coverage that will cover the costs for any injury to yourself or visitors to your home. Policies can also include specials provisions (i.e. waterbed liability that cover any water damage resulting from a broken bed). If you have something like this in your home, double check your policy to make sure it is detailed within.
    If you or your home owner has installed smoke detectors, fire extinguishers or burglar alarms, you may be eligible for a discount. If so make sure to mention these when you are purchasing a policy.
    Another important provision included in most policies is coverage for additional living expenses. This means that your insurer will cover your living expenses in another location, if your home becomes unlivable. The typical limit is 30 to 50 percent of the total value of the policy. You will be limited to what your company considers a reasonable length of time for rebuilding or relocating, often twelve months. 
    What do I need to do to protect myself?
    After you move in, take inventory of all the items in your home. Insurers state that most people underestimate the value of their possessions and therefore don’t have enough personal property coverage. Experts recommend making an inventory of each item including its value and serial number. You should also photograph or videotape each room and be sure all the items of value are clearly visible. If you make any major purchases, keep the receipts. Be sure to store all the documentation in a fireproof box, on a digital file with online access or in a bank safety deposit box so that your proof is not destroyed in the event of a fire or natural disaster. If you own a dog, be careful—some breeds are often not covered by insurers. 
    Remember, that like other types of insurance, your premium depends on factors like where you live, your company, your deductible and any additional coverage you purchase. If you want to pay less for your policy, consider choosing a higher deductible. This is the amount you have to pay if you do have to use your policy. For example, if you have a kitchen fire, you may have to pay a $1,000 deductible before your insurance company will pay up for additional damages. Renters insurance is one of the most overlooked types of policies. However, those who have had to use it know its value. Buying a policy insures not only your belongings, but also gives you peace of mind—and that’s something hard to put a premium on.